Deliver fast answers,
not just packages.
Automate "Where is my shipment?" across WhatsApp and Web. Dynamically route last-mile couriers, schedule pickups, and answer complex clearance rules instantly.
From warehouse to doorstep seamlessly
See how Mujib acts as an intelligent dispatcher to handle frantic customers securely.
Shipment Tracking
Location Rescheduling
Built for high-volume dispatch
RPA Handoff
Mujib converts natural language requests ("change my delivery time") into secure API calls pushed directly to your central dispatching system, cutting out human middlemen.
Customs Knowledge Base
International shipping queries are complex. Upload tax tariffs and customs regulations so the AI confidently guides merchants on exact cross-border paperwork requirements.
Proactive Updates
Don't wait for them to ask. Use Mujib's Outbound Campaigns to automatically message users on WhatsApp when a package goes out for delivery.
-80%
Drop in Support Tickets
+35%
First-Attempt Delivery
24/7
Real-time Visibility
Why global courier services use Mujib
- Conquer the "Where is my order?"
Almost 70% of logistics queries are identical tracking requests. Automating this singular flow saves millions in operational call-center costs annually.
- Driver Communication
Customers frequently miss calls from delivery drivers. Directing them to update their coordinates via a WhatsApp AI bot ensures the driver goes to the correct pin.
